::... FAQ

You'll find answers here to some of the most frequently asked questions about our services.

 

Can I access my domain address without the "www"?
Yes, you can access your domain address with or without the "www" in front of the domain name. The "www" is a tertiary domain name that isn't necessary if your nameserver is set up properly.

 

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Do you have a control panel to manage my hosting account?
All hosting accounts come with the best control panel available. We install CPanel 10 on all hosting accounts to make your hosting experience an easy one. All account functions can be managed from the CPanel 10 and each is packed full of helpful features.

 

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Do you allow hosting adult content?
No, we do not host any adult content related sites. This includes but is not limited to: pornographic materials, nudity, erotic literature, suggestive photography, as well as any site with links to sites containing any adult material. We will take strict action on the person hosting any adult site on our Servers. Possible actions include warnings, account suspension or cancellation and we will not refund your payment.

 

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How do I pay for my hosting account?
You can pay by Credit Cards. If you want to know offline payment methods (like bank drafts, money orders) or for eBanking, please contact us on ps(at)hostingskills.com

 

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How long you will take to setup my account?                                                             

We will create a "temporary" account after receiving your hosting request & your permanent account will be created with in 2-3  hours after credit of your payments in our account.
 

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What is SSL?
SSL (secure sockets layer), also know as secure server, provides for the encrypted transmission of data across the Internet.

 

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What database software do you use?
We use MySQL version 4.1.19-standard

 

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What operating system do your servers use?
All of our servers run a custom built version of RedHat Linux Kernel 2.6.9-22.0.2.ELsmp

 

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What version of PHP do you run?
We run the Apache module of PHP version 4.4.1

 

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What web server do you use?
Apache version 1.3.34 (Unix)

 

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What version of PERL do you run?

PERL version 5.8.7

 

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What CPanel version do you use?

CPanel 10 (10.8.1-STABLE 114)

 

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